A: We offer a comprehensive range including dome cameras, bullet cameras, PTZ (Pan-Tilt-Zoom) cameras, wireless cameras, and specialized cameras for specific needs. Our inventory includes both HD analog systems and advanced IP cameras with resolutions ranging from 2MP to 8MP. During consultation, we recommend the best camera types based on your specific requirements, property layout, and budget.
A: Absolutely! All our modern CCTV systems include remote viewing capabilities through mobile apps and web browsers. You can monitor your property in real-time from anywhere in the world with an internet connection. We'll help you set up the apps on your smartphone, tablet, or computer during installation.
A: Storage requirements depend on several factors: number of cameras, video quality settings, frame rate, and retention period. Generally, we recommend at least 1-2 weeks of continuous recording storage. We'll calculate exact requirements based on your specific setup and can provide both local storage (DVR/NVR hard drives) and cloud backup options.
A: Yes, we provide comprehensive annual maintenance contracts covering regular system checks, cleaning, software updates, and priority support. Even without a contract, we're available for service calls whenever you need assistance. Regular maintenance ensures your security system continues operating at peak performance.
A: Installation timeframes vary based on system complexity and property size. A basic residential setup with 4-6 cameras typically takes 4-6 hours. Commercial installations may require 1-3 days depending on the number of cameras and infrastructure requirements. We provide accurate time estimates during the site assessment and work efficiently to minimize disruption.
A: All our cameras come with manufacturer warranties ranging from 1-3 years depending on the brand and model. We provide free installation warranty for 6 months covering any workmanship issues. Additionally, we offer annual maintenance contracts and lifetime technical support. Our technicians are available for service calls, and we maintain spare parts inventory for quick replacements.
A: Yes! We specialize in system upgrades and migrations. Depending on your current infrastructure, we can often upgrade incrementally, allowing you to keep some existing equipment while adding new IP cameras. We'll assess your current system and recommend the most cost-effective upgrade path.